One of the most referred Hardware Shop in South Nyanza for House Finishes and Fittings,OsmoTraders Limited,Located in Kisii Town,Kisii county

 

Osmo  traders is a hardware located at the heart of Kisii town. This hardware has existed for sometime now and has served several clients/customers  in South Nyanza and beyond. Paul Osoro who plays a central role of running this hardware agrees it has been challenging  yet  fulfilling  Journey. Armed with a university degree and an experience in the corporate sector, He sought to enter into family business to offer his experience.Together with the family He has helped Osmo traders grow in leaps and bounds to be among the leading hardwares that specializes in finishes and house fitting in the region of south Nyanza and beyond.

Paul Osoro Director Osmo Traders LTD


 

According to Paul who plays a role of the director of Osmo Traders Limited The hardware majorly deals with house  finishes products and fittings, simply. We are talking of Quality computerized paints,Ceramic & Porcelain Tiles,Sanitary wares,Mdf boards,Gypsum Boards & Accessories,Clipboards,Water Tanks,Plumbing Materials,PVC Ceilings,Flutted Wall Pannels, Marble Sheets,SPC &WPC Flooring e.t.c.tiles.If you think of a hardware in south Nyanza you cannot fail to mention Osmo traders. They are known for excellent services in matters hardware finishes.

Some of the Products in their State of Art Shop


 

According to Paul, Osmo stands out in a number of ways.

·        Customer service excellence, this aspect is at the core of their business. They aim to meet and exceed  their customers  expectations  through their unrivalled services and  products,Always relying on customer feedback.

·        They source products   carefully in the most reputable Manufacturers of high quality finishes and stock them for their clients. This guarantees not only high quality but availability.

·        Their pricing is competitive making it affordable to all due to their niche on supplier chain.

·        They are strategically located within CBD which makes it accessible to all. Pay and get your goods loaded there and then.

·        This hardware is the most referred hardware around South Nyanza with customers giving it a high rating through customer experiences.

·        Experienced Staff.  Osmo traders has very attentive professionals who understand most of customer concerns therefore put themselves in their customers shoes,these staff receive training from time to time. These facts among many others set this hardware apart from the rest.

·        They are also authorized distributors with leading brands such as twyford,Frencia,Basco paints,kansai,plascon,frencia and crown paints among others.

a set up for the shop that demonstrates a house fittings 


Just like any other business they are not immune to unavoidable challenges such as inflation,high cost of running the business,competition,access to capital name them .They are optimistic this will change with time. However they have put a number of innovations to serve their customers better. These are as follows;

·        They have given their shop a facelift. This gives their clients a chance to sample a variety of products,from the state of art showroom.It is a perception that hardwares don’t have to be orderly and organized but they have challenged this belief  by being organized and orderly. Other hardwares in town without mentioning them have since benchmarked a great deal from Osmo Traders.

·        They research on consumer trends and implement them so as to always align themselves with the changes in the customers tastes and preferences.

·        They support various social economic, impactful causes support orphans,participate in the enviroment and other worthy causes as part of CSR and giving back to the society.

·        They collaborate with Suppliers to train fundis and contractors in-order to enhance their capacity this not only gives them the vital skills they need but goes along way to promote skills and that offer employment opportunities ,and also get to speed with the new products in the market.

They hope that in the coming years this will be among the leading hardware in South Nyanza region and beyond. They urge their customers to continues trusting them as their first choice when it comes to housing fittings. Those that are yet visit them to do so and they promise they will have an unforgettable experience.Give them  the chance to enhance your spaces.

You can find them in old Sansora building Kisii town, ground floor,contact them on 0718871901/0719450446,email then on info@osmotraders.co.ke  find them on their website www.osmotraders.co.ke They wish all Happy holidays and festivities!

 

some of the products

 

 

Tiles Samples

Paints samples

Paints

 

 

 

 

 

 

 

 

 

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