Keiko Restaurant Re-defines the hospitality industry in South Nyanza





           Kisii town has offered a great opportunity for the hospitality industry.The town has a growing population and cosmopolitan in nature although with a predominant natives.This population is by the day demanding better services with high expectations of such services.About approximately five years ago Keiko restaurant saw this need,and came in to meet this growing demand for a high quality better services restaurant.

Keiko restaurant is located at the heart of Kisii town.This restaurant  remains a choice for the locals and visitors alike.Keiko restaurant is known for its sumptuous or delicious meals.African dishes such as Nyama choma,Kuku choma,traditional local food such as brown ugali,matoke and greens.

           Keiko restaurant is also known for Rhumba music that resonates well with all the ages.Those who want to watch football and relax can access big screens and Dstv with various channels.They can also access free wifi. Apart from the restaurant Keiko boasts of clean rooms with hot showers,enough security,room service,ample parking and conveniently located within CBD therefore offers access to shopping areas,market,banks and other social amenities.In addition to that the restaurant has a conference room that is ideal for private meetings such as chama's and so forth.

               Keiko restaurant has got a highly trained and experienced staff in the hospitality industry.Over the time there have been minimum complains but whenever they arise they have employed an effective feedback and complain mechanism.This confirms the restaurants commitment to customer service.

            The restaurant has also adapted with technology.They are revamping their services so as to offer delivery to those who may not physically come to the restaurant,so as they can order food and drinks through their created customer contacts and the food would be deliverered.They are also investing on how they communicate with their customers,publics and all stakeholders through their different social media platforms.

The restaurant has also invested in outside catering services,events such weddings,funerals,corporate events name it.

            This journey has not been without challenges. Covid made operating the business difficult but the business has regained slowly but surely and picked great lessons to become much better and adaptive to such occurrences  in the future.

            The future of the restaurant is to expand to the rest of the country and bring these services to those towns,locally the region and possibly the world.

            If you are visiting Kisii for the first time this is a place worth visiting,if in for a short stay.Located in oyondi building near marikiti  opposite postbank.

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